How To Access Technical Support

Access NovusEdge technical support by telephone or email, or find answers to common questions in our FAQ section. All options are listed below. To expedite your service, please have the following information ready for your phone call or included in your email:

• Server operating system
• Software version and build
• Hardware type
• Case number (for open cases)

For support by telephone

Use our toll-free Technical Support Line: 866.874.7501. Please note, our normal Support hours are Monday – Friday, 8 a.m. – 5 p.m. Central time.

For support by email

Send an email to our Technical Support staff: support@novusedge.com

Other NovusEdge email addresses

• For information about NovusEdge products contact sales@novusedge.com
• To configure a NovusEdge system, contact sales@novusedge.com
• To order parts or components, contact sales@novusedge.com
• For training information, click Training or contact training@novusedge.com
• For information on becoming a channel partner, contact partnerinfo@novusedge.com

Support FAQs

Coming Soon.

Sorry. Support FAQs are being compiled. In the meantime, please email your support questions to support@novusedge.com.

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